Wards of Kent

What’s on Offer?

Basic Salary: £21,000 (Additional guaranteed earnings first 2 months)

On Target Earnings: £25,000-£27,000 (Dependent on Experience) 

Location: Medway

Shift Pattern: 5 days per week (M-F) and alternate Saturdays where you would potentially work from home – day off in the week if you work the Saturday 

Additional Benefits: Holiday Commission, 33 days paid Holiday (plus an extra day off for your birthday!), Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme 

What is it like at the centre and what will I be doing?

• It is the central hub for our Customer and Property Care Team for all things lettings and property management and this new team is to cover and support our network of Lettings branches across the Arun network
• You will be answering calls when our offices are busy and help our customers using our RADAR system (we will teach you this, don’t worry) to book various appointments etc.,
• The phone really is your friend, and you will be answering inbound calls from our customers which could be “I would like to book a viewing” to “how do I go about renting my property” to “I am looking to rent a new home, can you help?” (And lots more!) 
• Once you are fully up to speed you could also start some outbound calling to customers, maybe to persuade them in getting a property valuation with our talented team of Valuers
• If you are competitive, then this could be the role for you, we often run fun competitions and of course there will be targets to meet
• Kate, who heads up the team at the centre is great at supporting people and you will also get some good training in sales to help you succeed, thrive, and start your career
• You will also be supported in studying for your Arla which is a nationally recognised qualification. 

What do you need?

• Confidence, a passion to learn with a competitive nature 
• Great with people and have a genuine desire to help customers 
• Happy to put in the effort to maximise your potential and worth 
• A great work ethic, a professional outlook, and a real team player 

Life’s journey is full of exciting chapters – none so much as starting a new career within our busy Customer and Property Care Centre! Here at Wards, we are all about our customers. We are on the lookout for superstars we can train to join our amazing team! Whilst you may not have property experience, we are more than happy to train you and set you on a fantastic career path! Most of us love property and many of us love people. In this role you’ll get the best of both! The job is fun, rewarding, and a great opportunity to help lots of different people on their forward journey.

This is a great opportunity to join our family and be at something from the start!

So, join us now, and make that Smart Move!

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