Fine & country (Wards of Kent)

Start Date: ASAP  

Basic Salary: £12,721

Hours: Monday/Wednesday 09:00 – 14:00 and Tuesday/Thursday – 09:00 – 14:30 (21 hours per week). 

Benefits: 33 days paid Holiday (pro rata), Extra day off for your birthday (pro rata), Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme  

At Fine & Country we offer a refreshing approach to helping our customers buy and sell exclusive homes, combining individual flair and attention with the local expertise of independent estate agents (Wards of Kent).  

We understand moving home is one of the most important decisions our customers make; their home is both a financial and emotional investment. Exclusive properties also require a more tailored approach to marketing.  

Our bespoke service adopts a lifestyle approach to the promotion of properties, combined with an efficient sales process and excellent customer service.  

So, if you want to be part of our success and become part of our family, do read on 

So, what is it like to work here?

• Working in a sales team means the atmosphere is buzzing, fun and focused on achieving results and so can be noisy at times (especially when someone seals a deal)! 

• Helping the community is high on our agenda and we definitely put our money where our mouths are! We have raised £millions over the years for many deserving causes and we even pay entrance fees for our colleagues who want to get involved with raising money for local or national charities. 

• We are open to feedback and every year we ask our colleagues what they really think about us in an independent (and anonymous) employee survey. The good news is that again last December many of our scores have been between 80% - 90% 

• We are not perfect, but we are one big family all striving towards being the best we can be. 

So, what will I be doing on a day-to-day basis?

• Well, if you love properties, you will be one of the first to get a look at new listings as you will be busy producing all the details to send out to our customers 

• A bit of marketing so updating material (including our window displays) and advertising our stock on property sites such as Rightmove, Zoopla etc., 

• Sending out standard and ad-hoc communications to our customers and following these up as needed 

• Helping with customer enquiries when our sales team are out on appointments. 

• And sorry, but yes, all the not such fun bits like the filing, post, DX and ordering of all the office equipment! 

Do I need anything else?

• Ideally a decent typing speed of around 45 wpm and the ability to quickly learn new computer systems as well as the Microsoft Office Suite including Word, Outlook, and Excel

• The ability to spot mistakes and maintain a high level of accuracy and detail, ensuring company standards and procedures are met and that we are compliant with all relevant rules and legislation.

• A full driving license and your own car (as you may be covering other offices). 

So, if you don’t like what you have read, thank you for your time, but if you do, you will love working here!

IND5